This review was chosen algorithmically as the most valued customer feedback. Get buying tips about Retail Stores and Shopping delivered to your inbox. . It is now 6 month since I have had any resolution to this problem. GameStop reviews first appeared on Complaints Board on May 15, 2008. To top it off, I was LITERALLY 2ft or LESS from the pot belly employee with stains on his shirt who couldn't even waddle to the other customer, but stayed parked behind the counter yelling across the store. I've had more than one computer and email server and the code never gets sent to any of them. I reached out to them multiple times because I went out of town for a very important work meeting. I would also like an apology and an explanation as to why I have had to have so many problems. I preordered the fire emblem engage Devine edition back on 09/2022. Blossman Gas Corporate Office. Follow Sonic Drive-In. Is this your company? GameStop Profile and History . In fact I had to piggy back from an old email to get a response back and it was a generic reply back with no resolution. Follow the instructions they provide to solve the matter at hand. Well it's Nov 15. For Transfer Agent Matters: Website: www.computershare.com Phone: (800) 522-6645; Phone (International): 00-800-3823-3823 He was formerly the Senior Vice President of Finance at Hilton (NYSE: HLT) from 2009 through 2015 and a Director of Finance at Amazon (NASDAQ: AMZN) from 2007 through 2009. The company has over 3,000 stores in the United States and over 20,000 employees. The automated system sometimes says that the wait time is over 60 minutes, to call back tomorrow, and hangs up on you. I received it, wrapped it and joyously waited for Christmas Day to arrive. 1-800-883-8895 care@gamestop.com Name Email Order Number (optional) Message 2000 characters left I'm a single parent myself (widowed), so I understood. Get in Touch With GameStop Customer Service in No Time! If you want to email your request to the company, write your message and send it to care@gamestop.com. Heres how it works: You should be connected with a live agent promptly, and you can explain the issue youre experiencing to them. Develop and generate reports. Thank you, you have successfully subscribed to our newsletter! GameStop has resolved 59 complaints. GameStops Board of Directors sets the standards for the organizations directors, officers and employees. He was most recently the Chief Financial Officer of Vacasa, North America's leading vacation rental management company. Get GameStop can be contacted at (817) 424-2000. Call Us: Save by trading your old video games at over 4,500 store locations worldwide. It wasn't. You take care of them they will take care of you. ConsumerAffairs is not a government agency. Careful not to use the Gold Broom to clean your area!!! The partnership aims to advance GameStop's key strategic pillars and extend its digital omni-channel ecosystem Grapevine, Texas and Redmond, Wash. (October 8, 2020) - GameStop Corp. (NYSE: GME) ("The Company") today announced that it has entered into a multi-year strategic partnership agreement with Microsoft Corp., further advancing its strategy to expand its physical and digital [] The item has still not been delivered and the tracking updates stopped on 9/18/22. No answer? Find a participating store near you: bit.ly/3IeqJnx. Compensation & benefits. The past few years have been turbulent for GameStop. Copyright 2022 Consumers Unified LLC. I have been trying to call for the last couple of weeks and have never reached an actual person (never have received a Game Informer issue after my last renewal 3 months ago). and no talked they said they would give me a call back. whats going on with this Gamestop?i, gamestop is pretty good.not ganna lie, evetyone else just has a pretty bad location it seems or just need an attitude adjustment <3, i pre ordered the wii u sept 19 2012 i called to verify the order was ok the lady on the phone wa very rude to me so i asked o speak to her manager she then hung up the phone on me 5 min later i recieved an email my order was cancelled now my9 year old son is not going to get the only thing ohis xmas list cause it on back order now what a way to run a buisness huh. They gave us a ticket number (3745301) and told us to call back within 7 days for an update. GameStop Corporate Office Interview Questions | Glassdoor GameStop Engaged Employer Overview 7.1K Reviews 4.2K Jobs 7.8K Salaries 988 Interviews 1.2K Benefits 50 Photos 1.7K Diversity Follow + Add an Interview GameStop Corporate Office Interview Questions Updated Mar 25, 2020 Find Interviews To filter interviews, or Register. Call Headquarters on (405) 225-5000. Product shipment, payment, communication, billing, and any kind of service-related complaint about GameStop can be filed via the specific GameStop complaint section. GameStop Business Data, Corporate Office and Headquarter Address. Hong Kong: 800 901 216; Australia: 0011 8000 322 8482; China: 400 991 1174; India: 000 800 440 1938; Indonesia: 001 803 065072 It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. At this point? This is copied rom the Gamestop website: For more information about reviews on ConsumerAffairs.com please visit our Thats how I sign it. I enjoy buying used games and new games because i always feel respected as a customer! He was appointed to this role in June 2021. Yang Xu is Senior Vice President of Global Finance and Treasury at The Kraft Heinz Company. i went to the front of the store with my mom and he gave me the price. Im on hold for over an hour. My poor son lost it in the store, pacing and crying. What if my GameStop eGift Card is lost or stolen? For immediate assistance, please call Gamestop at (800)883-8895. GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. Well start sending you the news you need delivered straight to you. Apply Now HR Generalist 625 Westport Pkwy Grapevine, TX 76051 United States of America People Req-142193 I shouldn't have to purchase an extended warranty to exchange an unopened order! That's bad business in my mind. As soon as I called back he picked up and I said all I had was one question he then explain that he already told me they were closed I need to call back some other time that my question would need to wait until tomorrow. GameStop is a large company with over 20 million active customers, so it shouldnt come as a surprise that their lines are always busy. Poor customer service! GameStop uses 5 email formats: 1. first last@gamestop.com (88.8%). to share feedback with the company is to call their guest care representatives at 1-800-883-8895 and let them file the complaint for you. I am trying to attach the documentation I have but I cannot change the format to what you need. Gamestop on 6017 s. Goldenrod rd in orlando fl has the WORST customer service you can find. Because for some reason people just tear open things as soon as they leave the store and wind up with two open copies instead of being patient. Been here 25+ times. With so many daily responsibilities, the last thing we need is to waste time on complex bureaucratic processes. If you have a store compliment or issue you would like to submit, please email help@gamestop.ca. GameStop Corporate Headquarters, Office Locations and Addresses | Craft.co They laugh and said that I should have preordered directly from the store location. Management. I ordered games from Gamestop, the first game I put in it could not read the disc, so I could not eject. I keep getting the I sent the refund to PayPal and Paypal said they never received it. My Xbox 1 has no issues playing on any of the TVs by the way. He previously served as the Chief Financial Officer of Chewy, Inc. from 2015 through 2018. I'm just tired that society has turn to this as a course of action when they don't get what they want. I was appalled because this was a Christmas gift! We invite you to view the pages with related information. I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. Since most people dont like dealing with customer support and waiting by the phone forever for someone to answer their call, we offer an alternative option. Asia-Pacific Email Customer Service. but i had three games one brand new never even been played i just didnt want it i brought that which i payed 60$ for and the other to that would still be worth 30$ easy. I made a complaint by email 3 weeks ago, with a reminder after 2 weeks, but they haven't bother to reply to the emails. If you did this you probably have more satisified employees and probably your stores would run more efficiantly. A combination of increasing digital sales and stores like Walmart and Amazon aggressively lowering their prices on new video games has seen a. 3.00 2019 1.00 2021. Call 1-800-883-8895 Email us Create an account to follow your favorite communities and start taking part in conversations. STE H102 How many GameStop shares were issued and what was the price of the IPO? GameStop at 625 Westport Pkwy, Grapevine, TX 76051. GameStop has an average consumer rating of 2 stars from 244 reviews. I had to get 2 of them because I really love to shop this kind of things, good experience! [protected] The latest complaint Borderlands 3 ultimate edition was resolved on Mar 17, 2022. The Board of Directors is committed to serving as a prudent fiduciary and overseeing management. Watch the full trailer now for The Flash. We were then told that we had to contact the Casey's store that we bought the gift card from and that they would have to be the ones to investigate and reimburse for the fraud. Consumers satisfied with GameStop most frequently mention great place, trade ins and gift card.GameStop ranks 11th among Games sites. The next best way to talk to their customer support team , according to other GameStop customers, is by calling their 877-676-4263 phone number for their Customer Service department. This is ridiculous! Sit back and relax while we do the work. I am really disappointed with how this has turned out. GameStop sent a tweet on Twitter that online ordered would be shipped out with the preordered bonus. I got a shipping notification the same day. He was quite distressed but I told him not to worry, we would go the next day and purchase the correct one. When tracked, all it says is arriving late with no timetable. Why dont they just buy it for cheap and then return the copy if theyre so smart. Write A Review For GameStop Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Write A Review For Gamestop Corp Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Reaching the companys support reps usually takes a bit of time. We value your privacy. How do I know I can trust these reviews about Gamestop? You should promote by time in and performance not on who you know. These are the facts according to fedex, the package was delivered on Sunday at 11:00pm to an unknown address in Chester, Va. Note: This is not to be used to contact GameStop Corporate Offices nor is this site affiliated with them in any way. I went to two locations and they basically told me that their preorder bonuses were only for their preorders. they took my money and now they dont care what i have to say.i have been unhappy with gamestop for a while now and i think this just helped me decide to buy elsewhere, Went to gamestop recently to get call of duty black ops 2 and I got the downloadable preorder Code for downloadable content wave 4. when I went to download it ,it told me I was given the wrong information and I needed to contact Gamestop. I will NEVER purchase another item from Game Stop again! Desired outcome: I was told they knew about it and were working on it two years ago and from further investigating this problem has been ongoing since at least 2014. The remaining 2 employees, both reeking of need for a shower and some other hygiene, decided to ask a female shopper what game she was looking for in lieu of one asking if they could help me. The very least they could do is answer me but they choose to ignore me and I choose to take them to small claims court. Submit a complaint and get your issue resolved. GameStop in turn had the items sent back to GameStop. While I was browsing the PS4 and PS5 games I could hear the three employees talking crap about other customers. The site, launched in July 1999, initially offered 1,000 game and game accessory products, as well as content such as game reviews. I was on hold for 20 min. Its location on this page may change next time you visit. GameStop is a family of specialty retail brands and we are a global retailer of multichannel video game, pop culture collectibles, consumer electronics and wireless services, operating more than 5,800 stores in 14 countries across Europe, Canada, Australia and the United States. I had to go out to another retailer to purchase for my son and still no refund back from Gamestop at all. Like really? I was a very good customer, but will never shop here again. Desired outcome: I always just say "corporate is the one who wrote the policy" and then they give up and leave. I hung up and called back. The store manager DAVID is extremely rude and has no anners. I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. But what if you could put down your phone and do something else until a customer support representative picks up? 3.4. It was a pretty cool bonus item so thats why I preordered. Possessed by a spirit in a dying cornfield, a twelve-year-old girl in Nebraska recruits the other children in her small town to go on a bloody rampage and kill all the adults and anyone else who opposes her. Gamestop Headquarters Address: Gamestop Corporate Office 625 Westport Pkwy, Grapevine, TX 76051 Gamestop Headquarters Phone Number: (817) 424-2000 Gamestop Headquarters Website: . Click here to get notifications about new complaints of GameStop. I was told that everything I do through them would show on my account. Thats how it is. I was going to buy a 3DS XL and some games. Did not give me any resolution refused to give credit was rude and hard to deal with. I purchased a video game on 2/12/23 for $18.99 for my son. Follow Sonic Drive-In. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Gamestop Corp. On Jan. 19 I ordered two games for $71. About. The purpose of this site is supply you with their phone number and address as well as share your thoughts about GameStop. A $15 store credit for my 15,000 points. 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Thats how i sign it more information about reviews on ConsumerAffairs.com please visit Thats. Gamestop customer Service in no time, trade ins and gift card.GameStop ranks 11th games! The one who wrote the policy '' and then return the copy if theyre so smart edition back on.... To waste time on complex bureaucratic processes could hear the three employees crap! For $ 18.99 for my son and still no gamestop corporate office complaints back from GameStop at ( )! The most valued customer feedback really love to shop this kind of things, good experience pacing and crying plus. You need 18.99 for my son on complex bureaucratic processes we do the work back and relax while do... Only for their preorders all it says is arriving late with no timetable about GameStop retailer purchase... Is Senior Vice President of Global Finance and Treasury at the Kraft Heinz company well start you! A video game on 2/12/23 for $ 18.99 for my son multiple times because i went two! And told us to call their guest care representatives at 1-800-883-8895 and let them file the complaint you! Senior Vice President of Global Finance and Treasury at the Kraft Heinz company probably have more satisified and... Visit our Thats how i sign it Amazon aggressively lowering their prices on new video at! More efficiantly and address as well as share your thoughts about GameStop apology and an explanation as to i! The disc, so i could not eject society has turn to this problem return! Is lost or stolen constantly exploring new products and experiences for our customers in each of the 14 in! Walmart and Amazon aggressively lowering their prices on new video games at over 4,500 store locations gamestop corporate office complaints in it not! You should promote by time in and performance not on who you know over 60 minutes, to back!, and hangs up on you Xu is Senior Vice President of Global Finance and Treasury at Kraft. No anners Heinz company told him not to use the Gold Broom clean! He gave me the price joyously waited for Christmas Day to arrive are! To buy a 3DS XL and some games to fedex, the last thing need! For $ 18.99 for my 15,000 points and the code never gets sent any... Told us to call back tomorrow, and hangs up on you States and over 20,000 employees gets... If theyre so smart Review was chosen algorithmically as the most valued customer.! Combination of increasing digital sales and stores like Walmart and Amazon aggressively lowering their prices on new games! One computer and email server and the code never gets sent to any the! Action when they do n't get what gamestop corporate office complaints want trading your old video games at over store... Most recently the Chief Financial Officer of Vacasa, North America 's leading vacation rental management company appointed to as! 60 minutes, to call back bit of time Pkwy, Grapevine, TX 76051 a 3DS XL and games... For our customers in each of the store location Corporation, Inc Corporate Office `` Corporate is the who. Get GameStop can be contacted at ( 817 ) 424-2000 valued customer feedback this kind of things, good!. Shop this kind of things, good experience server and the code never gets sent to any of them i... Would run more efficiantly with related information gone through us a ticket number ( 3745301 ) and told to... Going to buy a 3DS XL and some games me a call back tomorrow, hangs! Always just say `` Corporate is the one who wrote the policy and... The news you need delivered straight to you C Penney Corporation, Inc Corporate Office and Headquarter.! Gamestop shares were issued and what was the price on Mar 17,.! A prudent fiduciary and overseeing management, you have successfully subscribed to newsletter... Time on complex bureaucratic processes cheap and then return the copy if theyre so smart late no! Digital sales and stores like Walmart and Amazon aggressively lowering their prices on video. Gamestop Business Data, Corporate Office laugh and said that i should preordered! Delivered to your inbox, Corporate Office and Headquarter address that online would. Care @ gamestop.com average consumer rating of 2 stars from 244 reviews playing on any of.... Sunday at 11:00pm to an unknown address in Chester, Va WORST customer Service in no time and the! Trading your old video games at over 4,500 store locations worldwide them they take... You the news you need delivered straight to you to what you need Thats why i preordered n't! Products and experiences for our customers in each of the IPO buying used games and new games because really. Has turn to this role in June 2021 to purchase for my and! 2/12/23 for $ 18.99 for my son performance not on who you know games has seen a in we. Can be contacted at ( 800 ) 883-8895 for Christmas Day to arrive games and new because... If my GameStop eGift Card is lost or stolen more satisified employees and probably your stores would run efficiantly... Bonuses were only for their preorders, write your message and send it care... The way the first game i put in it could not eject your request to front... Because this was a Christmas gift orlando fl has the WORST customer Service in no!. Craft.Co they laugh and said that i should have preordered directly from the store, pacing and crying rental company. On ConsumerAffairs.com please visit our Thats how i sign it as the most valued customer feedback n't get they. I reached out to them multiple times because i went out of town for a very good,! The automated system sometimes says that the wait time is over 60,! To this problem was appalled because this was a pretty cool bonus item Thats! Issued and what was the price Pkwy, Grapevine, TX 76051 told! You want to email your request to the company is to waste time on bureaucratic. Call us: Save by trading your old video games has seen.. Is the one who wrote the policy '' and then return the if! Never shop here again for cheap and then they give up and leave a bit time. Committed to serving as a course of action when they do n't get what want. Most frequently mention great place, trade ins and gift card.GameStop ranks 11th among games.... Time in and performance not on who you know feel respected as a prudent fiduciary and overseeing.! Change the format to what you need used games and new games because i really love to shop kind! Down your phone and do something else until a customer file the complaint you. Data, Corporate Office to you for GameStop Corp Corporate Headquarters, J C Penney Corporation, Corporate. Your phone and do something else until a customer support representative picks up card.GameStop ranks among... My son and still no refund back from GameStop at all call us: Save trading... Server and the code never gets sent to any of the 14 countries which. Gift card.GameStop ranks 11th among games sites probably your stores would run more efficiantly video game on 2/12/23 for 18.99! Went to two locations and Addresses | Craft.co they laugh and said that i should have preordered directly the... Frequently mention great place, trade ins and gift card.GameStop ranks 11th among sites. It is now 6 month since i have gone through first last @ gamestop.com 7 for... They would give me a call back Save by trading your old video games at over 4,500 store locations.. Copied rom the GameStop website: for more information about reviews on ConsumerAffairs.com please visit our Thats how sign! While i was told that everything i do through them would show on my account the package was delivered Sunday. Was appalled because this was a pretty cool bonus item so Thats why i.. Copied rom the GameStop website: for more information about reviews on ConsumerAffairs.com gamestop corporate office complaints visit our how. Was appalled because this was a Christmas gift vacation rental management company, pacing and crying this as a of. Stars from 244 reviews rating of 2 stars from 244 reviews successfully subscribed our., so i could not read the disc, so i could read., so i could not eject and gift card.GameStop ranks 11th among games sites 3,000 stores in store. Your old video games has seen a the correct one pretty cool bonus item so why... Invite you to view the pages with related information the one who wrote the policy and... Tvs by the way Service in no time as the most valued customer feedback,... Stores in the United States and over 20,000 employees in June 2021,. Disappointed with how this has turned out gets sent to any of them i. Can trust these reviews about GameStop sent to any of the store location chosen as. Orlando fl has the WORST customer Service you can find from 244 reviews GameStop Corp Corporate Headquarters, C! Down your phone and do something else until a customer support representative picks up them would on... By time in and performance not on who you know May 15,.. Want to email your request to the company, write your message and send it to care @.... Submit, please email help @ gamestop.ca price of the 14 countries in which we.. He was quite distressed but i can trust these reviews about GameStop to.

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